Payment of Club Fees (Monthly) – Internal Review

8th November 2019

The Management Team have commenced an internal review (audit) of the Club fees monthly payment system.

The Management Team have commenced an internal review (audit) of the Club fees monthly payment system. There is concern regarding the non-payment of fees by a number of players. There are two main reasons for this. The first is where direct debit mandates have been set up without using the unique Club reference number provided. We are looking to reconcile these payments to the correct player. The second is where payment has not been set up as requested (from August 2019). In the latter case, the Club rules are that non-payment over two consecutive months will lead to cancellation of Club membership and registration.

We do not want to alarm those who are paying, but have omitted to use the Club reference number on payments. This can be rectified by adding the reference number to future payments with immediate effect. Your payment reference number would have been emailed to you after completing the registration form. You may be contacted by telephone as part of the review (audit), in order to clarify your payment details, as some payments may not be reconciled with the player in question.

If anyone is experiencing significant financial issues, we have a Club policy of seeking to support hardship cases on an individual (case-by-case) basis. You can request support by contacting John Barnfather (Club Secretary) at john.barnfather@cullercoatsfc.co.uk.